White McLaren supercar driving at night with a city skyline behind
Two chauffeurs · One evening · Everyone home

Your car goes home.
So do you and your guests.

RydeBack sends two vetted chauffeurs. One drives your own vehicle to your home or garage. The other carries you and your guests. Your keys are sealed, every step is recorded, and you watch it all live.

TorontoMiamiNew YorkLondonDubai+ 15 cities opening
The RydeBack Service

Two chauffeurs. Two cars. One seamless return.

  1. I

    Reserve and pay in full

    Enter pickup, destination and garage. Your price appears at once, in local currency, with every line shown.

  2. II

    We arrive as a pair

    Both chauffeurs meet you at the venue, hotel, terminal or club. Identity is confirmed by PIN and your key is sealed.

  3. III

    Your car, your way

    Chauffeur 1 drives your vehicle to your home or private garage. Chauffeur 2 drives you and your guests to any address you choose.

  4. IV

    Delivered and recorded

    Your car is photographed before and after, the key handed to the person you named, and the whole record saved to your vault.

The venue Your garage Home · hotel
Chauffeur 1 · drives your vehicleChauffeur 2 · drives you & your guests
Three ways to RydeBack

However your evening ends, we have a plan.

Choose your service option when you book. Every option uses two chauffeurs, full vehicle custody and the same transparent rate.

The venueYour garageHome · hotelRydeBack base
Chauffeur 1 · your vehicleChauffeur 2 · RydeBack car

Split: two cars, one return.

Our most requested option. You and your guests ride in a RydeBack car while your own car is driven to your home or garage.

  • You ride inThe RydeBack car, with your guests
  • Your car goes toHome, garage or any address
  • Chauffeur 1 returnsCollected by chauffeur 2, inside your booked hours
  • PriceTwo chauffeurs × hours + distance
The Key Custody Protocol

From the moment we hold your keys, every step is recorded.

Eight steps, enforced by our app, not left to good intentions. The chauffeur cannot skip a step, and you can watch each one happen live.

  • 1Identity check
  • 2Key sealed
  • 3360° inspection
  • 4Upload verified
  • 5Live on the road
  • 6Parked & locked
  • 7Before & after
  • 8Keys & vault
Step 1 of 8

Two-way identity check

Your one-time handover PIN is matched in the chauffeur's app. Nothing proceeds without a match. You already have both chauffeurs' names and photos.

CLIENTYour handover PIN CHAUFFEUREnter client PIN 448822771166 IDENTITY CONFIRMED
Step 2 of 8

Key sealed in a signal-blocking pouch

Your key goes straight into a numbered, tamper-evident pouch that blocks the radio signal thieves relay to open keyless cars. You receive the seal number instantly.

SEAL NºRB-104732 RELAY BLOCKED
Step 3 of 8

Guided 360° video and photos

Before the engine starts, the app guides a full walk-around: every side, wheels, interior, odometer, fuel or charge and any warning lights. Each frame is stamped with time, GPS location and chauffeur ID.

FrontFront-leftLeft sideRear-leftRearRear-rightRight sideWheels ODOMETER · FUEL · DASH
Step 4 of 8

Engine start locked until upload

The trip cannot start until the inspection is uploaded and fingerprinted, so the record cannot be altered later. With no signal, files queue on the phone and our operations team is alerted.

Uploading inspection · 48 photos · 2 videos ✓ Verified · fingerprint 9f3a…c21e · 20:41:07 START TRIP
Step 5 of 8

Both cars tracked live

You watch both cars on the map. Our operations console is alerted to speeding, a detour from the planned route, an unplanned stop or lost signal. Chauffeur 1 drives straight to your car's destination: no passengers, no detours.

62 km/h · within limit ✓ On planned route✓ Speed within limit✓ No unplanned stops✓ Signal live
Step 6 of 8

Parked, closed and locked

Your car is parked in the agreed garage or bay. The chauffeur photographs the parked car, the garage door closed and the lock confirmation.

LOCKED · DOOR CLOSED · PHOTOGRAPHED 21:27
Step 7 of 8

Before and after, side by side

A second guided 360° inspection on arrival. Your record shows departure and arrival side by side, including odometer and fuel or charge, so you can see the car came home exactly as it left.

BEFORE · 20:41AFTER · 21:28 Odometer 12,408 km · Fuel 64%Odometer 12,431 km · Fuel 61% ✓ NO NEW MARKS · 23 KM DRIVEN
Step 8 of 8

Keys released, record saved

The seal is checked intact, then the key goes to the person you named (signature and photo) or into your key safe. Every photo and video is saved to your private evidence vault for 12 weeks, to view or download at any time.

RECEIVED BY · CONCIERGE · SEAL INTACT ✓ YOUR VAULT ✓ 52 files saved · viewable any time
The RydeBack web app

Watch every step, live.

Install RydeBack on your phone home screen. Each step the chauffeurs complete appears instantly in your app, and by text and email to you and anyone you add.

RYDEBACKLIVE
  • Booked & paid in full19:02
  • Chauffeurs assigned · photos sentFri 20:00
  • Chauffeurs en route · ETA 8 min23:41
  • Arrived at the venue23:49
  • Identity confirmed · PIN matched23:51
  • Key sealed · Nº RB-10473223:52
  • Inspection uploaded · 50 files23:56
  • Both cars on the move23:57
  • Guests dropped · 2 of 200:21
  • Car parked · garage closed00:24
  • Keys released · to concierge00:29
  • Trip complete · receipt sent00:31
Notifications as they happen
SMS

Your RydeBack chauffeurs for Saturday are A. Morgan and D. Reyes. Your handover PIN: 482716.

to +1 ••• •• 18
EMAIL

Your key is sealed in pouch RB-104732. Pre-drive inspection is uploading now.

to you and your assistant
SMS

Both cars are moving. Track live: rydeback.com/t/•••

Live link
APP

Your car is parked and locked. 26 photos and 1 video added to your vault.

Push notification
EMAIL

Trip complete. Keys received by the concierge. Your receipt and full record are ready.

Receipt attached

Sample notifications. You choose the channels: app, text, email, or WhatsApp in Dubai and London. If a text fails, we email; for critical steps our operations team calls.

Luxury car key resting on black leather
Your evidence vault

Every trip, on record for you.

  • Before and after 360° video of your vehicle, every trip
  • Odometer, fuel or charge and dashboard photographed at both ends
  • Key seal number, handover signature and recipient photo
  • Every frame stamped with time, GPS location and chauffeur ID, fingerprinted against tampering
  • Private to you and anyone you authorise; never used in marketing
  • Kept in your profile for 12 weeks: view or download at any time
Instant price · paid in full

Know the exact fare before you book.

Two chauffeurs at an hourly rate, garage to garage, with a three-hour minimum, plus distance on your trip only. Priced in local currency. No deposit, no surprises.

Calculated from the map at launch.
Includes the chauffeurs' return. Minimum 3 hours.
Your RydeBack
2 chauffeurs × 3 h ×
Distance · 25 km ×
Estimated tollsIncluded at launch
GratuityOptional, after your trip
TaxCalculated at checkout
Total, paid in full
Cars we are trusted with

Chauffeurs who know your machine.

Every booking records your make and model. Supercars, manual gearboxes and long-wheelbase saloons are assigned only to chauffeurs who hold that endorsement.

Grey Rolls-Royce Cullinan SUV on display
Grand touring

Rolls-Royce

Red Ferrari F40 in a lit private garage
Supercar endorsed

Ferrari

White Lamborghini Aventador parked at night
Supercar endorsed

Lamborghini

Black Bentley Continental GT front view
Grand touring

Bentley

White McLaren with headlights on at night
Supercar endorsed

McLaren

Black Mercedes G-Class by Brabus
Luxury SUV

Mercedes G-Class

Mercedes-Maybach rear badge and tail light
Executive saloon

Mercedes-Maybach

Drive with RydeBack

A chauffeur network built on trust.

Background-checked, city-approved and endorsed for the cars they drive. Membership from for Drivers and for Professional Chauffeurs, starting only after approval.

1Account234Background567Road test8910Live Membership billing starts only here
Questions

Before you RydeBack.

How is the price calculated?

Two chauffeurs are billed per hour, garage to garage, with a three-hour minimum, plus a per-kilometre rate on your trip only. The chauffeurs' return is covered by the hours, so distance is never charged twice. Your full price is shown before you pay, in local currency.

Do I pay a deposit?

No. Every RydeBack is reserved and paid in full at the time of booking.

What is the cancellation policy?

Cancel 72 hours or more before pickup for a full refund. Within 72 hours, 50% is refunded. There is no refund for a no-show or once your chauffeurs have been dispatched.

Can I ride in my own car instead?

Yes. Choose "Ride in your own car" when booking. Chauffeur 1 drives you in your car and chauffeur 2 follows, then brings chauffeur 1 back. Same rate.

What if my car and I go to different places?

Choose "Different destinations". If chauffeur 2 cannot collect chauffeur 1 in reasonable time, chauffeur 1 returns by taxi or rideshare. The estimated fare is in your upfront price and is settled to the receipt after the trip, at cost.

Where are my keys while you drive?

In a numbered, tamper-evident pouch that blocks keyless-entry signals. You receive the seal number when the key is sealed, and the seal is checked intact before the key is handed back.

Can I see the photos and videos later?

Yes. Every inspection photo and video is stored in your private evidence vault for 12 weeks after the trip. View or download them at any time in that period; we recommend downloading anything you want to keep longer.

Is gratuity included?

No. Gratuity is optional and extra. You can add it in the app after your trip, and 100% goes to your chauffeurs.

Do you check that the car is mine?

Yes. At your first booking we verify that you own or are authorised to use the vehicle, using its registration document and your photo ID. A chauffeur will never take a car without this check.

What if a passenger is unwell in the car?

A cleaning fee applies if the RydeBack car needs professional cleaning. It is charged after the trip with photos of the issue; the amount is shown in your booking terms.

I don't know when my evening will end. Can I still book?

Yes. Book a standby window, then tap "Bring my car home now" in the app when you are ready. Standby hours are part of your upfront price.